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WELCOME TO EMPIRE COURIER

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Our Services

Last-Mile Delivery

Seamless delivery solutions in collaboration with DHL.

Express Courier

Fast and efficient courier services tailored to your needs.

Trackable Deliveries

Stay updated with real-time tracking for your parcels.

Customer Support

Dedicated support to assist you at every step.

Wakili Express

Same-day deliveries for legal professionals with efficiency and reliability.

Our Partnership with DHL

Through our collaboration with DHL, Empire Courier ensures efficient and professional handling of your deliveries, every time.

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Terms and Conditions

Terms and Conditions Summary

  • By using Empire Logistics services, you agree to the Terms and Conditions ("T&C").
  • Empire's liability is limited to direct loss, with a maximum compensation of KES 1,000 per waybill.
  • Claims for damage or loss must be submitted within the specified timeframes (7 or 30 days).
  • Shipment Protection Plus ("SPP") is available for additional compensation at 1% of declared value (min. KES 1,000).
  • Unacceptable shipments include hazardous materials, prohibited items, and goods violating laws.
  • Empire reserves the right to inspect, accept, or reject shipments at its discretion.
  • All charges are based on actual or volumetric weight, whichever is greater.
  • Empire is not liable for losses due to events beyond its control (e.g., natural disasters).
  • These T&C may change without notice; users are responsible for staying updated.